Shipping policy

Thank you for visiting Adinal. Below you will find all the information about our shipping process.

1. Order Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days.

2. Shipping Rates & Delivery Times Shipping charges are calculated and displayed at checkout. Estimated delivery times vary by location:

• Domestic (USA): 5–10 business days
• International: 10–20 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

3. Shipment Tracking Once your order has shipped, you will receive an email notification with a tracking number. Please allow 24–48 hours for tracking information to become available.

4. Customs, Duties & Taxes Adinal is not responsible for any customs fees, duties, or taxes applied to international orders. These charges are the responsibility of the customer and are determined by your local customs authority.

5. Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us immediately at support@adinal.shop with your order number and a photo of the damaged item (if applicable). We will work with the carrier to resolve the issue as quickly as possible.

6. Incorrect Shipping Address Please ensure your shipping address is correct at the time of placing your order. Adinal is not responsible for orders shipped to an incorrect address provided by the customer.

7. Undeliverable Packages If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.

8. Contact Us For any shipping-related questions, please reach out to us:

• Email: support@adinal.shop
• Phone: +19295425594