Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Do you ship internationally?
Currently, we ship within the United States. International shipping is coming soon!

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unused items in their original condition and packaging. Please contact us at support@adinal.shop to initiate a return.

Can I exchange my shoes for a different size?
Yes! We're happy to help with exchanges. Reach out to our team and we'll get it sorted.

Products

How do I find the right size?
Each product page includes a size guide to help you find the perfect fit.

Are your products authentic?
Absolutely. All Adinal products are 100% authentic and quality-checked before shipping.

Still Have Questions?

Email us at support@adinal.shop or call +1 (929) 542-5594.